I went to my hotel and used another 4 several hours on the phone with AA within an try and possess the bag despatched to LGA first thing each morning, where by I can be waiting.
I used to be a primary time consumer to on the net reservations so I used to be really anxious and I produced them simultaneously as my brother-in-regulation from his home so he could stroll me through it. At the top my Price for the exact same trip was about $a hundred and seventy more than his. I locked in the rate (round trip)of $365 depart $thirty return trip, but was billed $425.12 Every in place of the $395 Each and every. Charging for seats just for the departure of $60ish, the return flight wasn't an additional charge because there were seats readily available alongside one another at no more charge. I had been charged the two techniques in place of just the departure – so yet another $60ish. I wished to get my reservation in simultaneously as my brother in legislation so I submitted it and experimented with to figure out immediately after why mine was about $170 more for the same point. I had the affirmation electronic mail going to my perform so I could print it out so I didn’t have it available to me from my house. After i went into perform a next working day later on, I could see every little thing was Erroneous. After i termed AA I was transferred all over and told very little might be finished it absolutely was earlier the 24 hrs – I didn’t desire to terminate only get a credit rating.
Worst Airline ever?!?! Misplaced my luggage in Charlotte NC, February 6 right after supplying it (in addition to my wife’s) to 2 attendants with the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 times later on and soon after obtaining passed through phone hell and some very non caring individuals, I have experienced no Get in touch with from any individual. The conventional respond to is “we are still wanting to locate your luggageâ€. Their questionnaire and all kinds have been despatched to Baggage Assert department but nobody truly seems to have an interest in accomplishing anything to alleviate their challenges.
I just planned to say “thank you†for our nice expertise with American Airlines on our current Las Vegas excursion! Almost everything went smoothly and in time.
The woman who was aiding me that has a wheel chair had no familiarity with the DWF airport by itself. When she couldn't take me on the boarding gate she left me on how.
I won't ever be use AA again!! I booked a flight for me and my son to join our spouse and children on holiday vacation. Very long story short some thing arrived up and we're unable to go presently. I called your organization with in excess of a months notice. Canceled the fight with cellular phone rep John; who was pretty well mannered. He didn't say something about the quantity of demand I could well be occur for canceling the flight. I named back again to request with regards to the demand and I had been informed that I could be cost $two hundred by AA and $50 from the resource I accustomed to ebook the flight per particular person. That I would have a $fifteen credit history for each human being… I requested to speak to her supervisor and Michelle Morgan was the person I subsequent talked to. She was no help, I questioned to talk to her supervisor and he or she said that there was no one earlier mentioned her. I told her that I was certain that there was another person over her. Eventually she stated which i could check out the customer relations Internet-web site. Again I questioned her two times for her supervisor’s title and he or she replied buyer relations. I all over again advised her I desired the name of her direct supervisor, the individual that she described to…the name specified was Jalia Elisidi .
I would like to fly this Monday vs Sat but was told I can be charged a fee. That’s remarkable , considering I are actually flying with American for over 6 yrs and would by no means take into consideration flying with any one else at any time.
I have generally applied continental airways and had changed to American but immediately after this incident I don’t Feel ill at any time fly along with you fellas any more a cockaroach on the airplain im sure All people on Fb would choose to no about this even the information pretty discustin and awful I assumed airplains have been pest contal free.
My spouse And that i had flight reservations for currently (March 15, 2014) and after a routine coronary heart scan on Wednesday of this week, he was diagnosed with a severe coronary heart problem. On Friday, March 14, 2014 he had to possess a heart catherization and it was unachievable for us to go on our family vacation. I named American Airways Customer Service and was properly instructed “difficult luckâ€.
Also, you can find identification needs with the airport because it pertains to domestic airline vacation. All consumers age 18 years and older will have to existing Formal Photograph identification in advance of boarding the aircraft.
I not long ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of the stewardesses was a girl named Kim who were a stewardess for years on American. I was traveling with my daughter and her four thirty day period aged newborn and experienced numerous keep on baggage as well as a bag with the pumping and nursing bottles. Kim was excellent, these a fantastic help with many things during our journey which includes but not limited to receiving to the flight, obtaining the luggage into the overhead compartments, getting us items we needed throughout the flight and receiving out on the flight with our luggage.
We are so unbelievable upset with this sort of mis-treatment method and inadequate administration by American Airlines and will never fly you all over again.
Our flight from Greenville, SC to Dallas arrived on time but we were necessary to continue being within the aircraft on tarmac for almost ninety minutes resulting in many to skip connecting flights. AA screwed up all over again–no-one pleased with becoming treated like cattle; you have not appreciated your buyers.
I need to touch upon how terrible your flight and shopper service was nowadays. Flight 4425 was suppose to leave at five pm from DC and get to Atlanta. We didn’t consider off from home DC until eventually 6:20 pm. We were being instructed it absolutely was gonna be a ten minute delay but we never ever boarded the airplane till way later on. Then the pilot explained there was no delay Inspite of getting delayed forty five minutes after which experienced us sit on the runway for over 35 minutes. I understand you haven't any Command about the turbulence we expert but we arrived in ATL plus they didn’t Use a terminal for us to unboard.