We won't fly American Airlines at any time again, and neither will my friends and family. they may get rid of a whole lot over the $863 he outlined.
I not just had to waste $50 in baggage expenses, but I seasoned Terrible landing by your pilots, really crowded and smaller planes, rude flight attendants, and complete imbeciles that dealt with my baggage because they Evidently were being illiterate and will not study “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
So I’m sitting down in one of one's fucking late planes again.. Pilot claims 25 moment wait about the fucking runway thanks to some
WOW! Wanting to attain your shopper service Section by using cellular phone is impossible!! I attempted three various number and just one was disconnected!! A person quantity I used to be prompted to get in touch with made an effort to have me order – not related flight services. I feel I must go back to United.
Hi there American Airways, I don’t think it truly is balanced to hold it in: So I had the worst experience at any time, flying this time during my excursion to Big apple on 1169 flight DFW LGA five/8/sixteen. To begin with, I'd seat 22A or something, and instantly I am despatched all the way down to the bottom from the plane to seat thirty. I don’t know the amount of excursions the aircraft had accrued, but I must said which i couldn't do the rest but anticipate the journey to end to vomite (the odor was Terrible) could not take in, and even snooze in the least- and I was not the only real a person suffering from that. Additionally, I understand that you experienced new coaching flight attendants on board, but was also the pilot?
So, There are several point’s I've found that I will Observe below, and think about it my own educational venting due to the fact they don't provide the customer very well in the least regarding this:
I'm able to tell you this, Unless of course There's some kind of payment coming from A.A., I won't ever, at any time, at any time set foot on an American Airways flight yet again ! There are actually far too a number of other airlines that may stay on routine.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I am applying two vouchers as partial payment for these flights. I despatched the vouchers towards the handle furnished in July.
To whom it may well problem. I had been quite unsatisfied with the customer service that was provided by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Very Impolite and UNPROFESSIONAL) Unquestionably not as polite since the movies which can be demonstrated ahead of the flight leaves. She must have still left her Frame of mind at home since I wasn't the only real passenger on this flight that experience her wrath. The flight attendants name is Cher. I had been touring in a very massive group on organization and will certainly visit this page Assume twice about utilizing your Airways. The lead flight attendant was pretty apologetic nevertheless this should not have took place in the first place.
just an e mail apologizing to the inconvenience brought on by the delayed flight would've been all I wished from another person in your functions.
My partner And that i recently took a trip for the Virgin Islands and returned on 3/eleven/thirteen. Our Flight property on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We ended up imagined to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in Ny following a 2 hour layover. We have been reassured in St. Thomas that we'd make our link and the aircraft would wait for the connecting passengers. Once we arrived in San Juan we uncovered our flight experienced by now taken off. In attempting to resolve this we ended up scolded for visiting the Completely wrong counter (We were being despatched by an American Eagle staff on the American ticket counter). Surprisingly though, Despite the fact that we experienced dedicated that “fake pas,†he was in a position to print a Jet Blue ticket from his American terminal! Fortunately we ended up finally on our method to our desired destination – JFK in The big apple. Whenever we asked about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He mentioned they'd possibly skipped the flight to JFK likewise but to examine after we arrived there. As we anticipated, our luggage didn't stick to us to New York so we submitted a claim and were being sent on our way back to Lisbon, CT 3 hrs far from New York. The subsequent early morning, on 3/eleven/thirteen, we termed American Airways about our luggage Which’s wherever the runaround started. We have been at first told that our luggage Must have created it to JFK that morning but they could not convey to.
My excursion was a disaster and AA will suppose duty for their abject failure to carry out a fundamental service of everyday travel.
The worst expertise in my lifestyle.To start with flight was delayed for 3 hrs because the flight attendants didn’t present up. Then we should run to capture our next flight.Once we get within the airplane they explain to us we have no pilots and were not allowed to get off the airplane.
What excellent is crafting your displeasure to this so referred to as “customer service†if practically nothing is completed to handle the criticism.